Patient Portal

A professional experience for every patient

Give your patients the freedom to manage their own care. NEO's Patient Portal is a secure, simple to use portal for patients to manage their appointments, invoices and health records.

More than a portal, a partnership.

Forget the back and forth phone calls and lost emails. NEO provides a digital space where patients can take control of their health journey.

24/7 self service access: Patients can check their schedules, view files and pay invoices at any time from any device, without needing to call the clinic.
Privacy and security first: Rest easy knowing all patient data is protected with high-end encryption. Only authorised users and patients can access sensitive health records.
Mobile friendly: Whether they are on a phone, tablet or computer the portal looks great and works perfectly, making it easy for patients to stay connected on the go.
Instant admin relief: By letting patients view their own history and download their own invoices, you'll notice a huge drop in repetitive admin tasks for your team.

Everything your patients need
in one view.

Give your patients a clear, organised dashboard to track their progress. From viewing past notes to managing payments, these simple features help your patients stay informed throughout their entire care journey.

Stress free appointments

Patients can view all upcoming and past visits in one simple list. With a direct link to book their next appointment, managing their schedule becomes easy for them and efficient for you.

Clear billing and invoices

No more 'where is my receipt?' emails. Patients have instant access to their entire billing history, with paid and outstanding invoices displayed in a clean and easy to read format.

Simple patient updates

Encourage two-way communication. Patients can share progress updates or ask questions between visits, helping you stay connected and informed before they even walk through the door.

Transparent payment records

Build trust with complete visibility. Every payment and transaction is securely stored and easy to review, ensuring your patients always feel confident in their financial records.

Shared treatment summaries

Improve communication by sharing specific notes or follow up letters directly with your patients. Secure access ensures they stay informed and involved in their own care.

Secure document sharing

Stop the paperwork chase. Securely share forms, reports, and exercise plans so patients always have exactly what they need and right when they need it.

A switch your entire team will love

We'll handle your switch to NEO so your team can log in and get started straight away.

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30-day free trial
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No lock-in contracts
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Free local support and training
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Free unlimited admin users
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Free data migration
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Total data security
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100% Australian hosted