Pricing

Pricing options

Compare our plans to find the right fit for your team. Choose Core for the essentials or Complete for the full claiming experience as you grow your clinic.

Core plan
$30
/month

Perfect for solo practitioners or teams who want the essential features without the need for claiming.

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No lock-in contract
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$10 per additional consultant
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Free unlimited admin users
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Free support included
Included features:
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Appointments calendar
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Patient management and data storage
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Invoicing and payments
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Treatment notes and letters
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SMS and email reminders
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Online bookings and telehealth
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Patient portal
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Free data import and export
Start free trial
Start free trial
Complete plan
$45
/month

Everything in the Core plan, plus built-in claiming. Perfect for clinics that want to handle all their paperwork in one place.

Blue-tick
No lock-in contract
Blue-tick
$15 per additional consultant
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Free unlimited admin users
Blue-tick
Free support included
Included features:
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Everything in the Core tier
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Unlimited Medicare claiming
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Unlimited DVA claiming
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Unlimited AIR (Australian Immunisation Register) claiming
Start free trial
Start free trial

Pricing comparison.

Explore the perfect plan for your needs. See exactly what you get with each of our two simple tiers.

Core
$30 /month
No credit card required.
Complete
$45 /month
No credit card required.
Additional consultant ($ per month)
$10 /mo
$15 /mo
Free unlimited admin users
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Unlimited clinics
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Free support and onboarding
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Appointments calendar
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Online bookings
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Automatic SMS and email reminders
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Patient management
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Treatment notes and letters
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Templates
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Patient portal
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Invoicing and payments
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Medicare claiming
Cross
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DVA claiming
Cross
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AIR claiming
Cross
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Frequently asked questions

How much does it cost to send a SMS?

SMS is charged at a flat rate of 12 cents per message with no monthly minimums or hidden fees. It’s a simple, pay-as-you-go way to keep your calendar full and your patients informed without any surprise costs at the end of the month.

Are there any hidden setup fees?

There are zero setup fees and no long-term contracts, so you only ever pay for the software while it's working for you.

Do I have to pay extra for help getting started?

Technical setup and personalized training are included for free from our Sydney and Melbourne offices. We’ll handle the heavy lifting of getting you up and running so you can feel completely confident using NEO from day one.

Can I change or cancel my plan at any time?

You can change or cancel your subscription whenever you like without any messy exit fees or annoying hurdles.

Do you have custom pricing for bigger clinics?

Yes, we offer a custom experience and tailored pricing for any team with 10 or more consultants. Reach out to our team so we can build a plan that fits your specific needs and helps you keep your larger clinic running smoothly.

A switch your entire team will love

We'll handle your switch to NEO so your team can log in and get started straight away.

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30-day free trial
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No lock-in contracts
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Free local support and training
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Free unlimited admin users
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Free data migration
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Total data security
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100% Australian hosted